Zara introduces new change that affects everyone who shops online - Daily Record
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Zara shopper jailed and handed lifetime ban for tricking retailer's returns policy - Mirror Online
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From Gap to Zara, Returning Things You Don't Want Gets Harder - WSJ
Zara Shopper Jailed For Abusing Return Policy – Independent Newspaper Nigeria
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Louise O'Reilly na Twitter: "@ZARA_Care you keep telling me about your strict returns policy. Can you explain what was the error with my return and why did I not receive any more
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Does Zara offer free returns? What's their exchange policy? — Knoji
Zara Return Policy: Will More Stores Start Charging for Returns? - The Krazy Coupon Lady
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Zara to charge customers a fee for returning goods bought online
